Useful Links from the Toolkit

Templates

• Procurement Mapped Process and RACI (Excel) Template
• Contract Mapped Process and RACI (Excel) Template
• Project Plan Template
• The 7 stages to creating a process map
• Skills and Capacity Gap Analysis Template
• Bottlenecks table

Links

• Change Management Using Behavioural Science – link
• Commercial Continuous Improvement Assessment Framework - link
• Crown Commercial Services - link
• Department for Levelling Up, Housing and Communities
• Local Partnerships
• Local Government Association
• Sourcing Playbook
• The Procurement Act 2023
• Transforming Public Procurement

Acknowledgements

Finally, we’d like to give a huge thanks to the councils of Sandwell, Harrow and Slough for being our testing authorities. We piloted business process mapping with their team and it is due to their feedback, innovative approach and commitment to continuous improvement that has enabled this toolkit to be created.

Huge appreciation to DLUHC for the inspiration to establish the toolkit and to Crown Commercial Services for supporting its extension to cover contract management to complete the commissioning lifecycle.    

Have you hosted a process mapping workshop yourself after using the toolkit? We'd love to hear how it went and if you have any feedback you'd like to share by contacting:  
‍
‍Natalia Silver, Director, Local Partnerships
‍natalia.silver@localpartnerships.gov.uk
‍
‍Davina Nandhra, Assistant Director, Local Partnerships
‍davina.nandhra@localpartnerships.gov.uk
‍
www.localpartnerships.gov.uk

Disclaimer
‍
‍This report has been produced and published in good faith by Local Partnerships and the Department for Levelling Up, Housing and Communities. Save as to any specific contractual agreement that states otherwise, both Local Partnerships and Department for Levelling Up, Housing and Communities shall not incur any liability for any action or omission arising out of any reliance being placed on the report (including any information it contains) by any organisation or other person. Any organisation or other person in receipt of this report should take their own legal, financial and/or other relevant professional advice when considering what action (if any) to take in respect of any associated initiative, proposal or other arrangement, or before placing any reliance on the report (including any information it contains).